Product-led Success

Fulcrum automates measurable outcomes, customer segmentation and customer communication to help scale CS capacity in minutes.

Fulcrum - Grow Customer Revenue

Struggling with Net Revenue Retention growth?

You have limited resources to boost expansion and reduce churn for all accounts. Your teams are busy with large accounts and chasing small to mid-tier customers doesn’t scale.


AI-first Success

Fulcrum helps solve your most common obstacles for the success across all customers.

Grow Expansion, Reduce churn

Automate Measurable Outcomes for All Your Customers

Fulcrum tracks your customers' objectives, connects them to data points and automates measurable outcomes across all customers.

Customers who see measured progress have upto 6x higher chances of staying and growing with you.

Fulcrum Measurable Outcome
Automated and Adaptable Dynamic Segments
Be Proactive

Automate Prioritization

Fulcrum's AI-based proactive customer segmentation helps you intervene with the right customer, at the right time, to drive an outcome.

Fulcrum’s AI algorithms proactively detect key customer segments including future at-risk accounts, expansion accounts and many more.
Dynamic segments adapt to your customers' evolving behavior.

Save cost

Automate Omni-channel Playbooks

Guide customers to maximize their individual ROI and achieve their goals.

Fulcrum’s no-code platform helps you create cross-channel playbooks tailored to dynamic segments.

User Onboarding and Account Onboarding
Segmentation impact ok KPIs and Business Goals
Customer Health

Focus on Customers

Fulcrum automatically tracks how each customer and segment is achieving their ROI and sends you leadership ready reports.

Quick Setup

Setup in less than an hour

Start seeing value in less than 60 minutes.
Fulcrum connects product, CRM, warehouse and account data to bring customer 360 together.

Google Big Query
AWS Redshift
Amplitude Analytics
Customer Segmentation on Mixpanel
Heap Analytics
Twilio Segment

CX Leaders Love Fulcrum

Greg Daines, CEO - ChurnRX

Merely measuring customer results doubles customer lifespan, while customers who achieve expected results stay 6 times longer!

Tom Blossom, former Head of CX, Tecton,

To grow NRR you must help all customer achieve their objectives. Fulcrum enables this at scale and I've never seen a solution connect the dots so well.